Transform patient experiences with Shoppers Drug Mart as a Patient Support Specialist in Mississauga, Ontario. Your expertise will provide vital support through patient programs and healthcare coordination.

In this full time role, you will be the key liaison for patients, ensuring they receive comprehensive program service. You'll conduct initial outreach, facilitate medication access, and assist with reimbursement processes. Your ability to collaborate with medical teams and your attention to customer service quality are essential for driving positive health outcomes.

Key Responsibilities:
• Conduct welcome calls and gather relevant patient data
• Inform patients about program offerings and compliance training
• Explore medication funding options and document thoroughly




• Coordinate timely access to therapies and self-injection training
• Respond to patient inquiries and feedback promptly

Requirements:
• 2-3 years’ experience in the healthcare industry
• Experience with public and third-party drug reimbursement
• Bilingual in French and English preferred
• Strong computer skills using MS Office
• Available for flexible hours as needed

Support patient health and wellness initiatives at Shoppers Drug Mart, making a lasting impact in communities.
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📌 Shoppers Drug Mart Patient Support Specialist (Ontario)
🏢 Socket.dev
📍 Ontario