Elevate your career as a Senior Business Support Analyst at TD in Toronto, Ontario. Focus on modernizing Cloud Data Platform support with AI and Azure capabilities to enhance efficiency.

In this pivotal role, you'll drive operational readiness and adoption of the Cloud Data Platform. Your expertise will be crucial in implementing creative support processes and fostering stakeholder engagement. End-to-end ownership of support requests, alongside automation initiatives, will define your daily tasks.

Key Responsibilities:
• Drive operational readiness across Cloud Data Platform
• Manage end-to-end support requests and stakeholder communication
• Modernize processes by identifying automation opportunities
• Utilize Microsoft Azure and AI tools for improved support
• Create and maintain knowledge management resources

Requirements:
• Undergraduate degree or technical certificate
• Over 7 years of relevant experience
• Proficient in Azure, Jira, and ServiceNow
• Experience in stakeholder relationship management
• Knowledge of SQL and Python is a plus

Leverage your analytical skills to enhance support operations at TD and drive customer-centric solutions.
#J-18808-Ljbffr

📌 Senior Business Support Analyst at TD (Ontario)
🏢 TD
📍 Ontario