Role: Superintendent
Reports to: Property Manager
At Medallion we strive for success and we recognize it takes a great team to do that. We look for talented and experienced people in all aspects of Property Management, Customer Service, Development, and Construction, people who are committed to delivering the very best in the role that they play to make Medallion a forward thinking, thriving firm.

About The Position
The Superintendent is responsible for the full oversight of building operations, maintenance, cleanliness, and safety. This role leads in office maintenance activities, supervises staff (including Assistant Superintendents), and ensures the property is maintained to the highest standards while delivering exceptional resident service. This position would be responsible to oversee 2 properties.

Key Responsibilities
Building Maintenance & Operations

Oversee and perform routine inspections of building systems including HVAC, plumbing, electrical, fire/life safety, and mechanical equipment

Ensure all systems operate efficiently, safely, and in compliance with regulations

Plan and execute preventative maintenance programs

Identify, troubleshoot, and coordinate resolution of complex maintenance issues

Maintain all common areas, mechanical rooms, and exterior grounds to company standards

Suite Maintenance & Turnovers

Oversee and assist with in-suite maintenance and repairs

Manage unit turnovers, ensuring timely completion and quality standards

Conduct inspections to ensure suites are move-in ready

Coordinate work with contractors when required

Emergency Response & Safety

Lead response to emergency situations (e.g., fire alarms, floods, system failures)

Ensure proper procedures, documentation, and escalation protocols are followed

Participate in on-call rotation,



including evenings and weekends

Ensure compliance with all health, safety, and fire code regulations

Groundskeeping & Seasonal Duties

Oversee garbage removal and waste management processes

Ensure exterior areas (parking lots, walkways, landscaping) are clean and safe year-round

Resident Relations & Customer Service

Resolve tenant issues and complaints professionally and efficiently

Foster a positive, respectful, and customer-focused environment

Communicate regularly with the Property Manager regarding resident issues and building performance

Contractor & Vendor Coordination

Ensure work is completed safely, on time, and within scope

Monitor contractor performance and compliance with site rules

General Repairs & Support

Perform general handyperson work

Assist with contractor supervision as needed

Ensure compliance with workplace safety standards and company policies

Administrative & Reporting Support

Maintain accurate records of maintenance activities, inspections, and incidents

Report major repairs, capital needs, and operational concerns to the Property Manager

Track inventory and ensure adequate supplies and tools are maintained

Qualifications & Skills

3-5+ years of experience in residential building maintenance or as a Superintendent

Strong working knowledge of electrical, plumbing, HVAC, and general building systems

Ability to troubleshoot mechanical issues independently

Experience handling emergency situations calmly and effectively

Strong communication and interpersonal skills

Customer-service oriented with a professional demeanor

Physically capable of performing maintenance tasks (lifting, standing, climbing stairs)

Availability for on-call rotation, including evenings and weekends

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📌 Building Superintendent (Ontario)
🏢 Medallion
📍 Ontario