Lead patient care excellence with GreenShield as a OnePoint Supervisor overseeing vital Patient Support Programs. Manage staff training and ensure timely enrollment for optimal patient therapy delivery.

GreenShield seeks a Supervisor for their OnePoint team, serving as the central contact point for physicians, patients, and insurers. In this role, you'll provide ongoing training and coaching for a high-performing staff while maintaining operational standards. Your leadership will be crucial in enhancing service delivery and managing daily team activities.

Key Responsibilities:
• Support hiring and development of PSP staff
• Oversee daily operations and staff scheduling
• Implement protocols to meet service standards




• Liaise with stakeholders for accurate updates
• Address escalations and manage service quality

Requirements:
• At least 3 years in healthcare, with 2 years in PSP
• Knowledge of reimbursement and financial support systems
• Experience in specialty pharmacy processes
• Robust communication and analytical skills
• Proven ability in conflict management and problem-solving

Foster a resilient team and ensure service excellence in patient care at GreenShield.
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📌 OnePoint Supervisor for Patient Support Programs (Ontario)
🏢 GreenShield
📍 Ontario