Optimize client solutions as a Senior Consultant specializing in Dynamics 365 Customer Engagement with BDO Canada. This full-time role enhances advisory services and post-implementation support.

In this senior client-facing role, you'll transition BDO's service engagements from reactive support to a more strategic advisory approach. Your expertise will ensure clients maximize their investments in Dynamics 365 CE and Power Platform capabilities. You will proactively identify opportunities for operational improvements while fostering a customer-first culture within your engagements.

Key Responsibilities:
• Deliver advisory services focused on client success
• Conduct structured discussions and value-oriented analyses




• Resolve complex issues with advanced troubleshooting
• Design repeatable optimization services for clients
• Facilitate training and knowledge-sharing sessions

Requirements:
• At least 7 years in Dynamics 365 Customer Engagement
• 3+ years in a senior Power BI role
• Must hold multiple relevant Microsoft certifications
• Experience with Dataverse and Microsoft cloud
• Robust analytical and communication skills

Leverage your deep expertise in Dynamics 365 to enhance client success and streamline their operations.
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📌 Senior Dynamics 365 Customer Engagement Consultant (Ontario)
🏢 BDO Canada
📍 Ontario