Elevate client success at Aucctus as a Customer Success Manager. This hybrid role merges technology with relationship management, focusing on driving adoption for enterprise clients.

As a key player in Aucctus, you will oversee enterprise accounts, ensuring they achieve their innovation goals. You'll spearhead onboarding and keep a pulse on client health, delivering valuable insights and recommendations. By identifying trends and risks, you will help clients maximize their return on investment and drive adoption of Aucctus capabilities.

Key Responsibilities:
• Own strategic relationships with enterprise client accounts
• Facilitate onboarding and training for new clients
• Monitor client health, providing actionable insights




• Identify churn risks and develop save plans
• Collaborate with sales and product teams to enhance client journeys

Requirements:
• Bachelor’s or Master’s degree in a relevant discipline
• 3–5 years working in Customer Success or similar fields
• Experience with complex enterprise accounts in B2B SaaS
• Ability to develop strong executive-level presentations
• Familiarity with design thinking methodologies is beneficial

Drive impactful client partnerships and creative outcomes at Aucctus.
#J-18808-Ljbffr

📌 Customer Success Manager for Enterprise Client Partnerships (Ontario)
🏢 Aucctus AI
📍 Ontario