Enhance member engagement at Desjardins Ontario Credit Union as a Member Experience Advisory Agent in a full time capacity. Be a trusted resource for clients seeking financial solutions and guidance.

Your role as a Member Experience Advisory Agent will enable you to create positive experiences for members at Desjardins. You'll utilize your knowledge of financial services to assist clients with transactions, digital tools, and preventative measures against fraud. Your contributions will strengthen member relationships and ensure their financial success.

Key Responsibilities:
• Educate members on transaction applications and tech tools
• Build lasting business relationships through effective service
• Support clients facing fraud or irregularities




• Oversee transaction processes to resolve challenges
• Keep current with financial service developments

Requirements:
• High school diploma relevant to the role
• Minimum of two years of related experience
• Proficient in both French and English communications
• Knowledge of all Desjardins product offerings
• Understanding of compliance, risks, and security

Shape the future of client relations and member experiences at Desjardins with your expertise.
#J-18808-Ljbffr

📌 Desjardins Member Experience Advisory Role (Ontario)
🏢 Desjardins Group
📍 Ontario