Transform safety management with Blackline Safety as an Alert Management Specialist, focused on ensuring every worker returns home safely. Engage in real-time monitoring and provide exemplary support to clients in a hybrid work setting.

Your role involves direct reporting to the Alert Management Manager where you will oversee the productive handling of safety incidents from start to finish. You will leverage your customer service experience to manage emergency alerts and assist clients with ongoing safety challenges while maintaining accurate records.

Key Responsibilities:
• Manage customer safety with real-time alerts
• Effectively handle emergencies and alerts
• Maintain calm in high-pressure situations
• Troubleshoot technical alert issues
• Keep clients informed about weather hazards

Requirements:
• Diploma in Emergency Management or a related field
• Minimum 3 years customer service experience
• Must be fluent in both French and English
• Valid First Aid and CPR certification required
• Proficiency in managing concurrent tasks is essential

Bring your critical thinking skills and expertise to Blackline Safety, enhancing client safety experiences.
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📌 Blackline Safety Alert Management Specialist (Alberta)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Alberta