Manage the Rentals department at Sunshine Village, the leading ski resort in Banff National Park. Provide a top-tier ski experience through effective leadership and customer service.

The Rentals Manager is pivotal in overseeing operations at both rental shops and leading a team of approximately 25 to 30 staff members. With your extensive hands-on ski tuning experience and outstanding communication abilities, you'll manage guest interactions and ensure the efficient running of daily operations. Let's elevate the winter experience for all visitors!

Key Responsibilities:
• Hire and lead Rentals and Tech Shop teams
• Ensure high customer service standards
• Manage staffing schedules and breaks




• Document training and operational procedures
• Conduct physical inventory management and planning

Requirements:
• Solid leadership experience in rental settings
• Excellent communication and customer service skills
• High level of organization in cash handling
• Expertise in ski equipment maintenance and tuning
• Administrative experience with relevant software

Make your mark as a key player in enhancing guest satisfaction at Sunshine Village while enjoying all the perks of a ski resort!
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📌 Rentals Manager for Banff Ski Resort (Alberta)
🏢 Sunshine Village
📍 Alberta