Elevate your career with United Canada as a Senior Account Manager focused on client success in facility maintenance. Build solid relationships that drive customer retention and proactive communication.

In this critical role, you will act as a key liaison, ensuring customer satisfaction across your territory while managing performance, quality conversations, and operational challenges. You will work closely with Partner Relations to enhance service quality and with Talent Acquisition to recruit and retain a high-caliber workforce to support client needs.

Key Responsibilities:
• Develop trust-based relationships with clients and partners
• Guide performance discussions and issue resolutions
• Conduct strategic business reviews with key stakeholders




• Collaborate on partner change processes to ensure smooth operations
• Analyze regional financial activities and performance metrics

Requirements:
• 10+ years of experience in operational management
• 5 years in the Janitorial field preferred
• Bachelor's degree in Business Administration or similar
• Proven skills in budgeting and cost management
• Expertise in process compliance and technology use

Bring your leadership and customer-focused strategies to United and help shape the future of client relations.
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📌 Strategic Account Management Role (British Columbia)
🏢 Socket.dev
📍 British Columbia