Join Mark's as an Assistant Manager, where you’ll combine leadership with customer satisfaction to drive retail success. This role is focused on coaching staff and maintaining service standards.

In this position, you will provide leadership and mentorship to a retail team, ensuring compliance with operating procedures and customer service excellence. Your focus will be on B2B operations, omni-channel sales, and the timely processing of inventory to support the sales floor. You will create a positive work workplace and manage various operational aspects of the store.

Key Responsibilities:
• Coach and develop team capabilities in customer service
• Manage order entry and ensure accurate delivery processes




• Oversee eCommerce orders and fulfillment operations
• Facilitate compliance with corporate policies and procedures
• Lead store operations in the absence of the Store Manager

Requirements:
• 3-5 years of experience in retail management
• Strong communication and organizational abilities
• Proven team leadership and coaching experience
• Enthusiastic approach and drive for success
• Basic computer proficiency required

Champion customer satisfaction and operational excellence, while leading your team at Mark's.
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📌 Assistant Manager Role at Mark's (Ontario)
🏢 Mark's
📍 Ontario