21 Aug
|
Northland Properties
|
British Columbia
21 Aug
Northland Properties
British Columbia
Job Title: Housekeeping Supervisor
Start Date: October 6th, 2026
Full Time – Hourly
Location: Cabot Revelstoke Mountain Lodge
Cabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season.
Cabot is a globally recognized leader in luxury golf, with a portfolio of award-winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence—offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke.
Position Summary
The Housekeeping Supervisor supports the daily housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, presentation, and readiness. This role assists in supervising housekeeping team members, coordinating daily assignments, and ensuring efficient room turnover and service delivery. The Housekeeping Supervisor plays a key role in maintaining quality standards, supporting team performance, and contributing to an exceptional guest experience through a clean, safe, and well‑maintained environment.
Key Responsibilities
Guest Experience & Service
Support the maintenance of all guest rooms and public areas to ensure they meet Cabot’s luxury cleanliness and presentation standards
Respond promptly and professionally to guest requests and housekeeping‑related concerns
Assist with VIP room preparations, special requests, and arrival readiness to enhance the guest experience
Operations & Department Oversight
Support daily housekeeping operations, including room assignments, inspections, and turnover efficiency
Assist in ensuring all rooms, public areas, and back‑of‑house spaces are clean, organized, and guest‑ready
Coordinate with Front Office to support timely room availability and accurate room status updates
Team Leadership
Support the supervision, coaching, and development of housekeeping team members, including supervisors and attendants
Assist with onboarding, training, and performance management to maintain service and cleanliness standards
Reinforce workplace safety standards, policies, and procedures
Foster a positive, collaborative, and accountable team environment
Administrative & Reporting
Complete and maintain daily reports including room status, productivity, and maintenance issues
Maintain accurate records, logs, and communication with leadership and other departments
Qualifications
Previous experience in housekeeping operations within a hotel or resort environment, with an understanding of luxury cleanliness and presentation standards
Experience supporting housekeeping functions including room inspections, turnover, and public area maintenance
Knowledge of cleaning procedures, chemical use (WHMIS), and health and safety standards
Experience with inventory management, linen programs, and housekeeping supply controls
Demonstrated leadership or supervisory experience within a hospitality environment
Ability to coordinate effectively with Front Office and Maintenance to support timely room readiness and issue resolution
Strong organizational, communication, and problem‑solving skills
Adaptable availability, including evenings, weekends, and holidays
Skills & Competencies
Guest-focused mindset with a passion for creating memorable experiences
Strong problem‑solving and decision‑making abilities in a fast‑paced environment
Excellent communication and interpersonal skills
High level of organization, attention to detail, and time management
Ability to multitask and prioritize competing demands
Benefits
Complimentary Season’s Pass to Revelstoke Mountain Resort, providing access to world‑class skiing and year‑round mountain experiences
Comprehensive Health, Dental, and Vision benefits following eligibility
RRSP matching program after 6 months of employment
Opportunities for career growth and advancement within a dynamic and expanding hospitality organization
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📌 Cabot Revelstoke Mountain Lodge - Housekeeping- Supervisor (British Columbia)
🏢 Northland Properties
📍 British Columbia