Join Staples as a Customer Service Specialist, working closely with ServiceOntario to streamline critical government services for customers. Use your skills to provide exceptional support and resolve customer inquiries effectively.

The Customer Service Specialist role involves engaging with customers face-to-face at Staples locations, assisting with transactions such as driver’s license renewals and health card applications. With 1-2 years of customer service experience, you'll adeptly handle concerns while maintaining brand standards and promoting various offerings. Your attention to detail will ensure accuracy in all transactions.

Key Responsibilities:
• Provide knowledgeable and empathetic service to customers
• Communicate clearly regarding service fees and details




• Assist customers with referrals and warm-transfers
• Maintain merchandising standards in the ServiceOntario area
• Complete ongoing training, including ServiceOntario modules

Requirements:
• Mandatory 1-2 years of customer service experience
• Effective communication skills using various channels
• Ability to prioritize tasks in a quick-paced environment
• Detail-oriented with strong data management skills
• Bilingualism (English/French) is an asset

Leverage your customer service skills to enhance experiences and engage with customers at Staples.
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📌 Staples Customer Service Specialist (Ontario)
🏢 Staples Canada
📍 Ontario