Elevate operations efficacy as an Operations Officer at Scotiabank in Toronto, Ontario. Your role focuses on risk management and compliance while collaborating with the Branch Sales Team.

In this position, you will contribute to service administration success by adhering to regulations and executing business strategies. Your responsibilities include resolving customer inquiries, processing Retail and Small Business products, and maintaining service standards while upholding operational compliance.

Key Responsibilities:
• Collaborate with the Branch Sales Team to resolve customer inquiries
• Process Retail and Small Business products and services
• Meet customer service standards and personal development goals




• Foster trusting relationships with customers and team members
• Recognize and align with the Bank’s risk culture

Requirements:
• Knowledge of customer service and compliance procedures
• Ability to work in a cooperative team environment
• Experience in managing operational risks
• Familiarity with financial products and services
• Commitment to maintaining regulatory compliance

Become an integral part of Scotiabank’s mission to enhance customer experiences and operational success.
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📌 Operations Officer at Scotiabank Toronto (Ontario)
🏢 Scotiabank
📍 Ontario