Shape the future of customer service within AMA as a Customer Service Supervisor. This in-office position focuses on team leadership and performance enhancement.

We're seeking a dedicated individual for our Registries department who has a knack for inspiring others. In this role, you'll be responsible for guiding your team through daily operations, ensuring compliance with standards, and continuously improving service quality for our members. Your leadership will inspire a positive work culture that prioritizes staff development and customer satisfaction.

Key Responsibilities:
• Guide the team to deliver high-quality service
• Mentor and evaluate staff performance through feedback
• Develop efficient business procedures in collaboration with management




• Safeguard brand reputation by ensuring compliance
• Cultivate an engaging and supportive work atmosphere

Requirements:
• Proven supervisory experience is essential
• Required licenses: CORES Level 1 and Marriage License Commissioner
• An updated Police Information Check (PIC) is mandatory
• Strong ability to work under pressure
• Excellent skills in communication and staff development

Take your expertise in team leadership to the next level at AMA, driving exceptional service for our valued members.
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📌 AMA Customer Service Supervisor Role (Alberta)
🏢 AMA - Alberta Motor Association
📍 Alberta