Explore a transformative Customer & Digital Experience Specialist role at Legrand, based in Mississauga or available remotely! This position emphasizes CX and DX priorities through content and digital operations.

As part of the Power Bus Way Team, you will spearhead efforts to improve digital experiences for both customers and internal teams. Your contributions will facilitate the maintenance of user-friendly digital resources and improve workflows based on stakeholder insights. This team-oriented position requires liaising with various departments to ensure that user needs drive content improvements.

Key Responsibilities:
• Enhance website content organization and customer experience
• Assist in improving digital tools and processes with cross-functional teams




• Utilize feedback to refine content and user interactions
• Monitor content engagement metrics for continuous improvement
• Support customer data consistency across digital platforms

Requirements:
• Associate or bachelor’s degree in a relevant field
• 3-5 years of experience in similar roles or digital environments
• Proficiency with CRM and collaborative platforms
• Strong attention to detail for content accuracy
• Communication skills to engage stakeholders effectively

Make a difference with Legrand by nurturing the digital landscape of customer experiences in the electrical sector.
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📌 Customer & Digital Experience Role Remote Option (Ontario)
🏢 Legrand
📍 Ontario