Shape operational success as a Senior Field Service Supervisor with Honeywell in Ottawa. Lead your team to meet environmental compliance and enhance customer service outcomes effectively.

This leadership role requires you to supervise up to 20 field technicians and optimize project commitments. You will focus on KPI monitoring, driving continuous improvement, and ensuring technical support for complex issues. Building relationships with customers and complying with regulations are crucial for this position.

Key Responsibilities:
• Supervise and guide field service technicians for optimal performance
• Monitor SLA performance and service productivity metrics
• Provide technical support for advanced customer issues
• Drive initiatives to enhance service efficiency
• Build robust customer relationships and support resolution efforts

Requirements:
• Degree in engineering, business, or a similar discipline
• 5+ years in Mechanical, HVAC, or Security industries
• At least 2 years leading field service teams
• Secret Level Clearance capability
• Valid G Driver’s license and travel up to 25%

Enhance customer satisfaction while ensuring operational goals at Honeywell.
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📌 Honeywell Field Service Supervisor Position (Quebec City)
🏢 Jobtailor
📍 Quebec City