Shape the future of learning and quality at Southern Cross Health Insurance as a Capability and Quality Lead. This pivotal role emphasizes innovative adult learning and data-driven performance.

As an experienced leader, you'll modernize capability functions and quality assurance in a supportive, values-driven environment. Your expertise will guide the development of blended learning strategies that prioritize member satisfaction and operational efficiency. Collaborating with stakeholders, you’ll identify performance opportunities and implement actionable insights.

Key Responsibilities:
• Direct capability and quality function strategies
• Foster cutting-edge blended learning environments
• Define quality standards to improve team performance




• Analyze employee data to drive insights
• Lead teams in learning, development, and quality assurance

Requirements:
• Proven leadership skills in coaching teams
• Extensive experience in instructional and quality design
• Strong grasp of modern adult learning practices
• Background in capability development
• Commitment to continuous improvement and innovation

Make a significant impact on member experience and team performance by leading capability and quality initiatives at Southern Cross Health Insurance.
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📌 Southern Cross Capability & Quality Lead Role (Ontario)
🏢 Southern Cross Health Insurance
📍 Ontario