Become an IT Support Engineer with GEI and play a vital role in ensuring seamless operations for users. You will provide Tier 1 technical support, focusing on desktops, laptops, and mobile devices.

In this coveted position, you'll address user hardware and software issues through various channels. Your key duties will include logging support tickets, setting up devices for recent hires, and promoting a collaborative environment with senior technicians for advanced problems. Your commitment to quality support is crucial in maintaining high user productivity across the organization.

Key Responsibilities:
• Provide front-line support for software and hardware inquiries
• Manage incoming ticket requests and escalate when necessary
• Configure and deploy windows-based systems for users




• Assist in onboarding new employees with tech setups
• Contribute to maintaining comprehensive internal knowledge bases

Requirements:
• 1-3 years of relevant IT support experience
• Familiar with Windows environments and Microsoft tools
• Strong troubleshooting and interpersonal skills
• Comfortable working independently with limited supervision
• Associate degree in IT preferred but not required

Drive your IT career forward while enhancing user experience at GEI, where your skills truly matter.
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📌 IT Support Engineer Role at GEI (Ontario)
🏢 GEI Consultants
📍 Ontario