Become the Insurance Broker Team Lead at Armour Insurance in Edmonton, Alberta, guiding a team towards exceptional client service. Focus on team development, performance management, and process improvements.

In this role, you will manage Personal Lines Account Managers, providing mentorship, coaching, and direction. As part of BrokerLink, your leadership will help streamline workflows and optimize client interactions. You'll be responsible for monitoring service levels and executing strategic performance improvements.

Key Responsibilities:
• Lead and manage Account Managers effectively
• Provide coaching and mentoring for team growth
• Analyze and refine workflows for efficiency
• Monitor and assess service delivery levels
• Participate in staff evaluations and training initiatives

Requirements:
• Level 2 Alberta Insurance License essential
• 5 years’ experience in an Insurance Brokerage
• Proven leadership and performance management skills
• Experience with Applied Systems (Epic)
• Additional insurance designations are advantageous

Empower your team and elevate client satisfaction at Armour Insurance in Edmonton.
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📌 Insurance Broker Team Lead Role at Armour (Alberta)
🏢 Force Inspection Services
📍 Alberta