Join Aviva Canada as a Team Leader for the Property Claims division, focusing on enhancing team capabilities and customer satisfaction. Enjoy a hybrid work environment while leading your team to success.

In this role, you will be responsible for the daily operations of a team of claims handlers, facilitating their development while championing exceptional customer service. This position requires a blend of strong leadership and technical skills to achieve optimum outcomes for both customers and employees. You will foster a positive team setting that encourages continuous improvement.

Key Responsibilities:
• Mentor and develop frontline claims handlers
• Implement continuous improvement strategies
• Analyze performance data to drive efficiency
• Ensure compliance with risk management protocols
• Champion employee engagement and technical training

Requirements:
• CIP or FCIP designation necessary
• Over 5 years in property claims
• 1-2 years leading teams through change
• Strong coaching and development skills
• Excellent verbal and written communication

Empower your team in the Property Claims sector and drive outstanding customer experiences at Aviva Canada.
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📌 Team Leader for Property Claims (Alberta)
🏢 Aviva Canada
📍 Alberta