Drive success for clients as a Bilingual Technical Client Services Specialist at Aramark. This role focuses on delivering top-notch customer support and system training.
Join Aramark in an environment where your skills in client relations and technical support will shine. You will provide critical first-level support, manage user accounts, and ensure effective system utilization. This position offers the opportunity to influence client adoption of technology solutions through your proactive engagement.
Key Responsibilities:
• Assess and troubleshoot user inquiries and challenges
• Conduct training sessions and develop documentation
• Maintain profiles in our management systems
• Work with IT to enhance systems and perform quality testing
• Analyze and track client engagement metrics
Requirements:
• Minimum three years in IT or customer service roles
• Excellent attention to detail and communication skills
• Microsoft Office proficiency and familiarity with video-editing
• Bilingual in English and French is mandatory
• Relevant two-year technology degree or higher preferred
Be a part of an cutting-edge team at Aramark, focused on client engagement and technology excellence.
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