Drive change within Meridian OneCap as a leader in Operational Excellence. This hybrid position focuses on optimizing onboarding processes and enhancing service delivery.

As a Manager of Operational Excellence, you will lead the onboarding function for new products and programs in this 12-month contract role. You'll work closely with various teams to design effective workflows and continuously improve processes. Your role is vital in ensuring operational readiness and compliance, thereby elevating customer experiences.

Key Responsibilities:
• Oversee current product onboarding and performance metrics
• Collaborate with Sales, Credit, and other stakeholders
• Recommend process improvements and monitor compliance




• Actively coach team members for performance enhancement
• Manage workflow capacity and service level expectations

Requirements:
• Minimum five years in relevant financial services roles
• Strong operational and leasing knowledge
• Lead initiatives for process improvement and efficiency
• Excellent analytical skills and attention to detail
• Proficiency in related software and collaboration tools

Join Meridian to lead change and foster an environment of operational excellence.
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📌 Meridian Operational Excellence Leadership Role (Ontario)
🏢 Meridian OneCap Credit
📍 Ontario