Elevate customer experiences with Gorgias as a Growth Marketing Manager. Your skills in lifecycle marketing will shape onboarding strategies and enhance customer retention across multiple channels.

In this influential role, you will manage and optimize customer lifecycle engagements, focusing on revenue growth and improved activation. Collaborate with product, customer success, and marketing operations to implement strategic campaigns that resonate with customers and streamline their purchasing journey in the realm of conversational commerce.

Key Responsibilities:
• Direct customer lifecycle strategy from start to finish
• Craft and perform signal-based, triggered campaigns
• Centralize retention and churn-prevention methods




• Partner with Product and Customer Support teams
• Construct technical frameworks with Marketing Operations

Requirements:
• 5+ years in CRM or customer lifecycle marketing
• Familiarity with tools like Customer.io or Iterable
• Robust analytical skills for campaign effectiveness
• Proven capability to align diverse teams
• Commitment to improving existing systems and processes

Drive customer loyalty and growth initiatives with Gorgias' cutting-edge platform.
#J-18808-Ljbffr

📌 Growth Marketing Manager at Gorgias (Ontario)
🏢 Socket.dev
📍 Ontario