Become a pivotal Distribution Digital Support Specialist with Canada Life, providing essential tech support to empower users. This one-year contract enables you to engage with dynamic, entrepreneurial individuals.

In this position, you will identify user needs and enhance their experience with our tailored Salesforce system. Your role will involve troubleshooting, training, and offering superior support. Join a team committed to fostering positive outcomes through technology.

Key Responsibilities:
• Expertly navigate Canada Life's tailored Salesforce system
• Assess and respond to technology support requests
• Facilitate effective training sessions for users
• Deliver outstanding customer service through calls and emails
• Document all interactions in the ticket tracking system

Requirements:
• Bilingual in both French and English required
• Previous Service Desk or Help Desk experience preferred
• Experience with Salesforce or similar CRM tools
• Robust communication and problem-solving skills
• Proficient in Microsoft Office Suite applications

Leverage your tech support expertise as a Digital Support Specialist at Canada Life.
#J-18808-Ljbffr

📌 Contract Role: Digital Support Specialist (Ontario)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Ontario