Account Manager SBU, Commercial Lines
Location: Mississauga
Salary:$65,000-$70,000
Our client is an International Insurance Brokerage looking to add to their team. Their network spans approximately thirty countries, supported by insurance, claims and risk management specialists serving customers across a broad range of industries and major economies.
Advantages

- Opportunity to personally grow and learn within the insurance industry
- Compensation package competitive with the marketplace
- Variable benefits package based on individual needs
- RRSP matching program
- Flexible hybrid work model
- Tuition reimbursement for relevant courses and designations
- On-site fitness facility
- Floater days in addition to vacation days

Job Summary
Reporting to the Commercial Lines Manager, the Account Manager is a member of the Customer Service team and is responsible for servicing clients within the Commercial Lines division. The successful candidate will be highly motivated, detail oriented and skilled in communication, organization and relationship building.
The role will also include exposure to aviation insurance accounts as part of the broader commercial portfolio. Previous aviation insurance experience is not required; training and support will be provided.
Key Responsibilities

- Create and maintain client files, organize documentation and update client activity logs
- Track and follow up on policy documents to ensure they are received in a timely manner
- Prepare client-facing documentation, including invoices, letters, policy documents and certificates of insurance
- Administer the client renewal process and maintain accurate renewal documentation and follow-up




- Work closely with the Account Executive to service and manage day-to-day client activity
- Coordinate account servicing, including review of documentation for routine policy changes, additions, deletions, renewals and cancellations
- Research and investigate information to support strategic decision-making for clients
- Market risks with insurers for coverage placement, independently or in collaboration with the Account Executive as required
- Handle placement and servicing of small business accounts
- Support the servicing and renewal of aviation-related commercial accounts, with guidance and training as required
- Participate in meetings, conferences and project team activities
- Communicate with insurers as required to support the brokering function
- Perform other duties that may be assigned from time to time

Experience Required

- Minimum 3 years of brokerage experience as an Account Manager or Customer Service Representative, with knowledge of most major commercial markets
- RIBO license required
- EPIC experience preferred
- University or college degree/diploma is an asset
- CAIB, CIP, CRM or equivalent designation, or progress toward a designation, is an asset
- Aviation insurance experience is an asset but is not required

Knowledge & Skills Required

- Strong understanding of the Property and Casualty insurance market
- Strong business acumen and a high degree of professionalism
- Excellent attention to detail and organizational skills
- Positive, collaborative team approach
- Ability to work effectively in a fast-paced setting
- Adaptable and flexible approach to changing priorities
- Strong written and verbal communication skills
- Interest in learning aviation insurance and expanding technical knowledge across commercial lines

📌 Commercial Account Manager SBU (Mississauga)
🏢 CareerBeacon
📍 Mississauga