21 Aug
|
Canadian Tire Corporation
|
Ontario
21 Aug
Canadian Tire Corporation
Ontario
Drive customer satisfaction as a Customer Care Specialist for Canadian Tire Bank. This role involves effectively responding to inquiries from Triangle MasterCard members in either a part-time or full-time capacity.
In the Customer Relationship Contact Centre, you will engage with customers over the phone, help resolve their concerns, and enhance their experience. Your expertise in communication and problem-solving will play a critical role in ensuring customer confidence and satisfaction, all while thriving in a busy environment.
Key Responsibilities:
• Ensure the security of customer information
• Address inquiries concerning credit card usage and promotions
• Develop robust customer relationships and trust
• Update and manage customer data accurately
• Embrace continuous learning on products and services
Requirements:
• Minimum one year customer service experience required
• Strong verbal and written communication skills
• Solid decision-making and active listening abilities
• Computer literacy and ability to use online resources
• Must be proficient in English
Apply your customer service expertise to make a difference at Canadian Tire Bank.
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📌 Canadian Tire Bank Customer Care Specialist (Ontario)
🏢 Canadian Tire Corporation
📍 Ontario