Join Superior Propane as a Customer Retention Representative, focusing on change of ownership transactions. Enhance customer experiences and manage ownership transitions seamlessly.

As part of the Residential Retention team, you'll engage with sellers and buyers, promoting ongoing propane services. Your strong customer service orientation and sales techniques will enable you to protect revenue while ensuring smooth onboarding for recent clients.

Key Responsibilities: • Manage inbound calls from customers selling their homes • Conduct targeted outreach to maximize retention opportunities • Guide buyers on service continuation for propane • Process account changes in Salesforce accurately • Collaborate to facilitate seamless ownership transitions

Requirements: • College Diploma or similar in Business or Communications • 1 to 3 years in customer-facing roles • Familiarity with Salesforce or comparable CRM software • Exceptional communication and relationship-building skills • Detail-oriented with strong organizational abilities

Leverage your sales skills and customer focus to thrive in this essential role at Superior Propane. #J-18808-Ljbffr

📌 Customer Retention Representative at Superior Propane (Winnipeg)
🏢 Superior Propane
📍 Winnipeg