Join our vibrant team as a Reservations Supervisor, where you will manage day-to-day operations and enhance service delivery in our reservation department. Your role will be central to ensuring guest satisfaction.In the role of Reservations Supervisor, you will oversee a diverse team responsible for handling reservation inquiries efficiently. You will be tasked with training and developing team members while ensuring that daily workloads are organized and revenue-oriented. Additionally, you will have the opportunity to create incentive programs that promote a team-oriented and enjoyable work environment.Key Responsibilities:- Manage incoming reservations calls and emails- Oversee shift workload for optimal efficiency- Ensure prompt handling of guest inquiries- Develop and oversee training manuals- Establish strong communication with Front OfficeRequirements:- Experience in reservations and team supervision- Ability to motivate and develop a diverse team- Strong organizational and communication skills- Knowledge of sales training practices- Commitment to safety in the workplaceDrive guest satisfaction through effective team leadership in our Reservations department.#J-18808-Ljbffr

📌 On-Site Reservations Supervisor Position (Winnipeg)
🏢 Canadian Rocky Mountain Resorts
📍 Winnipeg