Make a significant impact as a Senior Customer Success Manager at EcoOnline. This role focuses on fostering robust relationships, driving value realization, and collaborating with executive stakeholders.Join the North American Customer Success team at EcoOnline, committed to helping customers achieve measurable outcomes. Your expertise in customer relationship management and SaaS will elevate strategic partnerships and growth initiatives. You will oversee a diverse portfolio and contribute to long-term client success.Key Responsibilities:Own relationships with strategic customer accountsDevelop success plans aligned with customer outcomesDrive customer adoption and maturityConduct Executive Value Reviews and planning sessionsIdentify cross-sell and upsell opportunitiesRequirements:5+ years in Customer Success or related roleProven track record managing enterprise relationshipsExperience with retention and expansion outcomesStrong engagement with senior stakeholdersAbility to lead strategic business reviewsDrive customer satisfaction, enhance relationships, and leverage AI tools at EcoOnline to create safer environments.#J-18808-Ljbffr

📌 Senior Customer Success Manager At Ecoonline (Toronto)
🏢 ECOONLINE
📍 Toronto