Drive customer satisfaction as the Customer Service Lead at Borderland Co-op's Moosomin Food Store. This full-time role focuses on team training and performance standards.

In this vital role, you will collaborate with the Grocery Manager to ensure outstanding customer service. The Customer Service Lead will address customer concerns, train staff, and uphold loss prevention practices. Your leadership helps to maintain a service-oriented environment aligned with our community-focused values.

Key Responsibilities: • Assist in coordinating front-end customer service • Supervise staff and delegate responsibilities • Resolve customer issues promptly and effectively • Open and close store as part of daily operations • Train and mentor new team members for success

Requirements: • Proven experience in customer service leadership • Ability to supervise and motivate team members • Honest and results-oriented in service delivery • Solid collaborative mindset for problem-solving • Commitment to fostering diversity and inclusion

Enhance customer experiences at Borderland Co-op by leading a dedicated team in Moosomin. #J-18808-Ljbffr

📌 Borderland Co-op Customer Service Lead (Winnipeg)
🏢 Autism Services
📍 Winnipeg