Elevate your career as a Marketing and Customer Service Assistant with Mr. Handyman. Facilitate excellent customer experiences through effective communication and marketing strategies in a productive office setting.
As a key player in the team, you'll manage customer interactions, appointment scheduling, and complaint resolutions while incorporating your marketing know-how. This role offers a unique opportunity to contribute to customer engagement at a top home repair company.
Key Responsibilities:
• Handle customer inquiries through various communication methods
• Schedule and coordinate technician appointments seamlessly
• Provide effective solutions for customer complaints
• Document customer interactions and manage lead follow-ups
• Apply marketing principles to enhance customer outreach
Requirements:
• Degree or diploma in a relevant field
• Over 2 years of experience in an office role
• Proficient in CRM tools and Microsoft Excel
• Solid written and verbal communication abilities
• Good problem-solving skills and organizational skills
Join Mr. Handyman to utilize your customer service and marketing skills to impact customer satisfaction.
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📌 Marketing and Customer Service Assistant at Mr. Handyman (Burnaby)
🏢 Hunter Super Techs TurnPoint
📍 Burnaby