Elevate your career with Everest Clinical Research as a remote IT Support Specialist. Utilize your technical skills to resolve support tickets and ensure operational efficiency for the team.
As a vital member of Everest's Information Technology department, you will be responsible for various technical support tasks. This role requires three years of IT support experience and a bachelor's degree or equivalent in computer science or information technology. You'll manage equipment maintenance, configure laptops, and perform vital patch management.
Key Responsibilities: • Resolve technical support tickets through ServiceNow promptly • Configure and deploy laptops for employees • Manage access for user accounts and permissions • Conduct patch management and log reviews • Maintain office equipment to ensure production continuity
Requirements: • Bachelor's degree or equivalent in computer science • 3 years of IT support experience required • Understanding of clinical trials and VMware is beneficial • Ability to work independently in a remote environment • Robust technical troubleshooting skill set
Join a team focused on quality and customer service at Everest. #J-18808-Ljbffr
📌 Remote IT Support Specialist at Everest (Winnipeg)
🏢 Everest Clinical Research
📍 Winnipeg
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