Job Description You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find current and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Processing Representative (Contract)

This role has multiple openings.

Please note that this position is for contracts ending

May 31, 2027 .

Please note all roles require working rotating shifts - Monday through Friday between 8 am and8pm EST for our Processing team.

Positions are available in Toronto and Calgary.

If you are located in the Greater Toronto Area, this position will be based at 483 Bay Street in Toronto until approximately late 2026. At that time, the work location will transition to the new Mississauga office at 3 Robert Speck Parkway.

Who We Are

Driven by our values of Trust and Integrity in everything we do, our mission is to build a better future for Canadian investors and help them stay ahead. Fidelity Investments Canada is a leader in mutual funds and ETF management. We offer a complete line of products and services to investors through a network of third-party brokers and financial advisors.



Our primary goal is to support investment professionals as they endeavor to prepare their clients’ retirement and other significant life goals which demand focused financial management.

How You’ll Make an Impact

Processing Team

Account administration and trade execution of all financial and non-financial transactions on our client’s various mutual fund retail account types.

Contact internal and external clients to ensure timely resolution of not in good order transactions.

What We Are Looking For

College Diploma required (Recent graduates are encouraged to apply) or equivalent experience

Strong communication skills in English (verbal and written) are required.

Strong Communication skills in French (verbal and written) would be considered as an asset.

Passion for delivering exceptional client experience

Strong desire to learn and grow

Thrive in a workplace culture that promotes collaboration, diversity and belonging

Flexible and adaptable

Analytical and critical thinking skills to solve client problems

Embrace new technologies

Strong written and verbal communication skills

Detail oriented

Competitive Pay for Specialized Talent

This contract role offers a

flexible, hourly compensation model

that reflects your expertise and the value you bring. The hourly rate ranges from

$26.40 to $32.80

, based on experience and qualifications.

We offer

market-aligned rates

that recognize the specialized skills and agility required for this role.

We’re proud to offer a compensation package that aligns with

provincial pay transparency requirements .

This posting is for an





existing vacancy

within our organization.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

Canada’s Top 100 Employers

Greater Toronto’s Top Employers

Canada’s Top Family-Friendly Employers

Canada’s Top Employers for Young People

Great Place To Work Certified

Best Workplaces for Inclusion

Best Workplaces for Mental Wellness

Best Workplaces for Today’s Youth

Best Workplaces for Women

Best Workplaces in Financial Services & Insurance

Best Workplaces in Ontario

Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

LinkedIn Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work

HRD - 5-Star Benefit Program

HRD - 5-Star Diversity & Inclusion Employer

Designations

Canadian Compassionate Companies - Certified

Benefits Canada’s Workplace Benefits Award - Future of Work Strategy

TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting

Canadian HR Reporter’s Most Innovative HR Team

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📌 Processing Representative - Contract (Winnipeg)
🏢 Fidelity Canada
📍 Winnipeg