The Chance As a key member of the Wajax team the Parts Representative is responsible for providing an elevated level of customer service in support of the business of service and parts sales to the market, ensuring efforts are made to support repeat business by supporting front counter/order desk, warehouse and back counter and support the Service Department with administration duties. The Role Builds and maintains strong customer relations including greeting customers, handling inquiries, providing price quotes, and selling parts. Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required. Responds to customers in person, via telephone, or electronically in a timely and courteous manner; delivers strong serviceand salesmanship on the phone order desk and front counter parts sales. Covers and/or assists warehouse person in shipping product to both local and out-of-town customers utilizing appropriate shipping methods. Supports the parts needs of the shop to meet work orders by looking up and billing parts to work orders; reviews work orders foraccuracy of parts and modifies as needed. Picks stock for customers as required; receives and inputs stock using electronic systems. Produces accurate, timely and efficient documentation of all transactions within the parts team. Handle emergency orders Service-Processing and issuing various invoices,



purchase orders Must be willing to be on call rotation evening and weekend work as requiredThe Candidate
- Previous Heavy Duty parts experience or Journey Certified an asset.
- Functional written and verbal communication skills.
- Computer knowledge
- Proven ability to work effectively with others.
- A valid Driver’s License.The Company Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables. Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.” Highlights include: Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending

📌 Parts Representative (Canada)
🏢 Wajax
📍 Canada