SummaryThe Lead Service Specialist is a leadership position that has additional focus on coordination, innovation, project support, current initiatives, continuous improvement projects, and is instrumental in ensuring high quality and execution of all installation and service division scope. This position requires advanced knowledge and in-depth experience with accelerator technology. They are considered subject matter experts that have demonstrated success in the field during installation projects and services for many years.This position requires strong leadership and communication skills to allow for effective cross functional collaboration with internal and external stakeholders. The Lead Service Specialist supports and leads the team, providing oversight and guidance on advanced technical issues.



This position is a key point of contact for internal and external stakeholders for technical issues or knowledge and is specifically focused on customer service for a global network. The Lead Service Specialist, with leadership, develops, modifies, and implements procedures and learning material for the team. They take an active role in development and strive to build the skills and experience of their peers.The Lead Service Specialist is responsible for coordination and scheduling all projects and owns the distribution of work as it is assigned by leadership. They also own the quality and execution, communicating with leadership all challenges and driving resolution. The Lead Service Specialist has supervisory oversight of the Technical Customer Service Representative providing training and oversight over output. They have key

📌 Lead Service Specialist (Lanark Highlands)
🏢 STERIS
📍 Lanark Highlands