Enhance client experiences at Sephora in Ottawa as the Stage Experience Lead. This full-time role focuses on managing sales floor departments and delivering exceptional service.
At Sephora's Rideau Centre, the Stage Experience Lead oversees all sales departments, ensuring a cohesive application of the company’s selling model. You will support your team in executing outstanding client service and addressing feedback efficiently. Help drive store performance by coaching and developing team leaders.
Key Responsibilities:
• Manage departments like Haircare and Fragrance
• Ensure proper execution of the selling model
• Assess team performance and provide feedback
• Coordinate in-store events for client engagement
• Train team members on client technology
Requirements:
• Experience of 1-3 years in a retail lead role
• Robust verbal and written communication skills
• Ability to attract and develop retail talent
• Knowledge of sales dynamics and performance
• Focus on exceptional client service delivery
Elevate store performance and client satisfaction as the Stage Experience Lead at Sephora in Ottawa.
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