Join our team as a Salesforce Technical Lead specializing in Production Support in Toronto, ON. This full time role focuses on incident management and requires Copado experience.
We seek a Salesforce Support Delivery Lead with more than 10 years of expertise. Your job will encompass managing production support, incident resolution, and coordinating with DevOps and QA teams. You will play a vital role in ensuring compliance, governance, and best practices within the Salesforce platform.
Key Responsibilities: • Lead incident management for P1/P2 issues • Oversee problem management initiatives and permanent resolutions • Manage release processes with Copado • Troubleshoot security and integration issues • Monitor platform health and data integrity
Requirements: • Over 10 years of Salesforce support experience • Deep understanding of Apex and Flows • Experience with REST/SOAP API integrations • Knowledge in change and release management • Proven team leadership and mentoring capabilities
Utilize your expertise to enhance our production support strategy and ensure platform excellence. #J-18808-Ljbffr
📌 Production Support Salesforce Technical Lead (Toronto)
🏢 K&K Global Talent Solutions
📍 Toronto
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