Become a Customer Care Specialist at Swish in Dartmouth, NS. Utilize your customer service and organizational skills to create outstanding experiences for our clients.
As a key member of Swish, you will handle inquiries, assist with orders, and ensure customers receive top-tier service while engaging with our diverse range of cleaning products. This role is designed for individuals who excel in communication and enjoy fostering relationships to enhance customer satisfaction. It's a rewarding opportunity in a supportive, people-oriented company.
Key Responsibilities:
• Process and manage customer inquiries via phone and email
• Develop solid connections with existing customers
• Ensure timely shipping of orders with proper invoicing
• Maintain excellent store merchandising standards
• Actively engage with customers to enhance order value
Requirements:
• High School diploma required
• 1-2 years in a customer-facing role, sales experience a plus
• Skilled in using MS Excel and CRM platforms
• Attention to detail in processing orders and reports
• Strong multitasking and organizational capabilities
Support customers and enhance their experience with Swish’s innovative cleaning solutions.
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