Join Sun Life as a Disability Claims Consultant, coaching teams to enhance their skills and optimize claims management. This hybrid role is key to driving profitability and client satisfaction.
In your role as a Disability Claims Consultant, you will coach an assigned disability claims team, fostering an outcome-focused workplace. Your expertise will help improve case managers' abilities in managing claims effectively. You will prioritize client satisfaction and optimize operational processes as part of a collaborative culture.
Key Responsibilities:
• Mentor team members to refine case management techniques
• Ensure a client-centered approach in all coaching
• Assist in achieving departmental targets and workflow
• Identify areas for continuous improvement
• Monitor industry trends and share insights
Requirements:
• Minimum 3 years of experience in Disability Claims
• Proficient in group insurance policy concepts
• Strong analytical and case management skills
• Effective communication and feedback delivery
• Expertise in training and coaching teams
Drive positive change in clients' lives by leading a high-performing team at Sun Life.
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📌 Sun Life Disability Claims Consultant (Calgary)
🏢 Sun Life
📍 Calgary