is an international fintech company operating in the digital payments and financial infrastructure space across multiple jurisdictions. We support high-growth payment operations with multi-currency transactions, crypto payments, and complex corporate structures. Requirements
4+years of experience in account management or partnerships in fintech/ PSP/ payments. Strong experience working with high-risk industries (gambling, betting, forex). Solid understanding of payment processing, APMs, card acquiring, and payment flows. Experience managing B2B clients and strategic accounts. Fluent English (written and spoken, Upper-Intermediate). Key Responsibilities
Account Management & Client Relations
Manage and develop relationships with assigned B2B merchant accounts. Take ownership of strategic clients transferred from the Sales team. Build long-term partnerships and act as the main point of contact for merchants via written and verbal communication. Merchant Growth & Payment Optimization
Identify client needs and propose appropriate payment solutions from our product portfolio. Support merchant expansion by launching new payment methods and entering new GEOs.
Develop growth strategies for key merchants and oversee performance plans. Performance Monitoring
Track payment metrics including volume, conversion rates. Analyze payment performance and identify opportunities for optimization. Operational Coordination
Coordinate merchant onboarding and payment solution launches. Work closely with other departments (Tech, Support, Risk, Compliance, Finance, Legal). Handle complex client escalations and ensure timely resolution. Commercial Development
Prepare commercial proposals and participate in negotiations. Identify upsell and cross-sell opportunities within existing accounts. Contribute to merchant retention and revenue growth. We offer
Opportunity to work in a fast-growing international fintech company Professional growth opportunities alongside with company 24 paid vacation days per year and 5 paid sick leave days per year 10 Public holidays days An opportunity to work full remote or hybrid flexibility Team-oriented and friendly team Professional education budget after 6 months working in the company Birthday gift bonus for all our employees
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📌 Senior Account Manager (Richmond)
🏢 TODA Pay
📍 Richmond
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