Join Medcan as a Lead Reception and Flow Coordinator to enhance client satisfaction in Collingwood. This role emphasizes productive patient flow and exceptional service delivery.
As a key operational partner at Medcan’s Collingwood clinic, this full-time position is designed for professionals with a strong foundation in client services and clinic operations. Your responsibilities will include managing front desk activities and improving client throughput while leading a team to create memorable experiences for all visitors. Collaboration with practitioners is essential to maximize client value.
Key Responsibilities:
• Greet and assist clients throughout their visits
• Ensure timely and efficient management of appointment schedules




• Facilitate payment processing accurately and promptly
• Provide guidance on clinic services and products
• Maintain an organized and welcoming client lounge
Requirements:
• 2+ years in client service or healthcare settings
• Previous leadership experience is advantageous
• Excellent communication and problem-solving abilities
• Strong organizational skills and attention to detail
• Familiarity with inventory management is a plus
Set high standards in client service delivery and clinic operations with Medcan.
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📌 Medcan Flow Coordinator Position (Collingwood)
🏢 MEDCAN
📍 Collingwood