Lead customer service operations as a Supervisor for the City of Brockville on a 9-month contract. This role combines financial management, taxation expertise, and exceptional service delivery.
The City of Brockville is seeking an experienced Supervisor of Customer Service to manage daily operations within the Finance team. Key responsibilities include overseeing municipal property taxation, billing procedures, and revenue collection. A robust background in finance and supervisory experience is essential for success in this high-transaction environment.
Key Responsibilities:
• Oversee customer service, cash receipts, and water billing tasks
• Provide leadership and performance management to staff
• Handle all aspects of property taxation and billing
• Analyze tax rates,



assessment growth, and financial incentives
• Manage collections and reporting of City revenues
Requirements:
• Three-year diploma in Accounting or Finance
• Minimum three years of municipal financial experience
• Knowledge of municipal property taxation and utility billing
• Strong communication skills for complex financial data
• Advanced proficiency in Microsoft Office and financial systems
Bring your finance skills and leadership capabilities to enhance the City of Brockville's customer service operations.
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📌 Customer Service Supervisor at City of Brockville
🏢 Brockville Tourism
📍 Brockville