It’s not a package. It’s a promise®. As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver - it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.Description Location: Ottawa - HawthorneShift: Thursday and Friday, 4pm-8pm, Saturday, 8:45am-4:15pm ,15 hours per week (30 mins. unpaid break, Saturday only)Pay-rate: $21.56 per hourCustomer Service Orientation -Serving our customers in the most productive and courteous manner on the telephone and in person Up-selling and cross selling Corporate Products and ServicesHandling customer complaints and inquiries Problem SolvingWorking to resolve problem shipmentsWorking to resolve equipment and technology challengesWorking with Head Office, local management, Drivers, warehousing staff,