Elevate employee excellence as Regional Training Manager at Specsavers. This role focuses on delivering impactful training and support to retail stores in Ontario West, ensuring exceptional customer experiences.
As a Regional Training Manager, you will design and implement learning programs tailored for retail teams within your region. This role requires collaboration with cross-functional teams to enhance the skills needed for optimum customer service. Your commitment to training will foster a culture of continuous improvement and development across Specsavers’ growing network.
Key Responsibilities:
• Develop workshops and online learning for store teams
• Conduct pre-opening support for new store set-ups
• Facilitate onboarding and continuous learning experiences




• Collaborate with sales teams to drive retail performance
• Implement Train-the-Trainer programs to enhance team skills
Requirements:
• Experience in retail training, ideally in optical
• Strong customer service focus and training skills
• Excellent communication for group and individual coaching
• Ability to analyze and report on training effectiveness
• Proven adaptability in a quick-paced environment
Use your training expertise to enhance customer satisfaction and operational performance at Specsavers.
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📌 Regional Training Manager at Specsavers (Toronto)
🏢 Specsavers Norge
📍 Toronto