Join Fairmont Hotel Macdonald as a Front Desk Guest Service Agent. Provide exceptional service and ensure guest satisfaction in a prestigious hotel setting.
At Fairmont Hotel Macdonald, we're looking for a skilled Guest Service Agent to support our front desk operations in Edmonton. This part time position focuses on customer engagement, efficient check-in/out processes, and effective communication. Your role is integral to providing world-class service and maintaining the hotel's high standards.
Key Responsibilities:
• Offer friendly and effective service at the front desk
• Check in/out guests effectively per hotel standards
• Monitor guest requests and ensure fast resolution
• Keep front desk area organized and well-stocked
• Liaise with management on guest feedback
Requirements:
• Experience in front desk operations is a plus
• Proficient communication skills in English
• Basic knowledge of hotel software like Micros PMS/Opera an asset
• Flexibility to work various shifts, including weekends
• Good physical condition for standing and lifting
Elevate your career as a Guest Service Agent with Fairmont Hotel Macdonald.
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📌 Front Desk Guest Service Agent Edmonton
🏢 Fairmont Hotels and Resorts
📍 Edmonton