Elevate guest satisfaction as an At Your Service Agent at The Dorian in Calgary. Engage with guests and manage front office operations for an unforgettable experience in this full-time, in office opportunity.
The Dorian, part of the Autograph Collection and Courtyard by Marriott Calgary Downtown, is looking for a dedicated AYS Agent. In this position, you will play a pivotal role in guest services, focusing on communication, reservations preparation, and order management. Your goal is to ensure guests feel valued and receive outstanding service throughout their stay.
Key Responsibilities:
• Deliver exceptional service to all hotel guests
• Prepare and manage room reservations and upgrades
• Oversee restaurant reservations and guest messaging




• Document incidents and assist in service recovery
• Ensure adherence to safety and security procedures
Requirements:
• One year of hospitality experience required
• Hospitality or Tourism qualification preferred
• Strong organizational and communication skills
• Ability to thrive in fast-paced settings
• Flexibility for various shifts including mornings and weekends
Become a vital part of The Dorian team as an AYS Agent, combining your passion for service with your expertise!
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📌 Full-Time AYS Agent at The Dorian (Calgary)
🏢 The Dorian Autograph Collection Hotelurtyard by Marriott Calgary Downtown
📍 Calgary