Automotive Collision Field Operations ManagerAutomotive Collision Field Operations Manager3 weeks ago Be among the first 25 applicantsThis range is provided by CSN Collision. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$80,000.00/yr - CA$90,000.00/yrAbout CSN CollisionCSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair centres across Canada.About CSN CollisionCSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair centres across Canada.Summary :heField Operations Manager - Ontariois the primary point of contact for CSN Licensees within their designated region. The position reports directly to the FOM-Team Lead and will work with other FOMs and FTAs in Ontario. The FOM will help licensees grow and perform by working with other departments within CSN to help licensees improve their business operations by leveraging the CSN System, which includes (i) partnerships with insurers, OEMs and vendors, (ii) local and digital marketing tools and (iii) operational support toolsPrimary Objectives Of The Field Operations ManagerPrimary point of contact for CSN Licensees in the designated Ontario regionUnderstand store needs and work with the FOM-Team Lead, or other departments within CSN when necessary, to ensure that these needs are metMeet with each store on a quarterly basis to ensure that the store is getting the most out of the CSN System; specific meeting topicsinclude:Overall business growth and performancePerformance on insurance programsUtilization of vendors, marketing programs, software, training, and other components of the CSN SystemNew and upcoming CSN initiativesReview of outstanding issues and / or new issues, including non-urgent issuesIdentification of one or two strategic action items and expected timingLead virtual and in person regional meetings,



to occur up to three times per year and assist with CSN annual conferenceWork with the FOM-Team Lead to identify strategies to help licensees get the most out of the CSN SystemWork with other teams at CSN to execute identified strategies, and / or suggest additions, changes to the CSN SystemResolve store concerns, and high urgency issues originating from CSN corporate teams, providing clear direction in a timely mannerEscalate complex case management issues to the FOM-Team Lead when necessary and assist the FTA with case management and file auditing when necessaryBuild and support licensee trainingDevelop content and record micro trainingsReport progress and activity to the FOM-Team Lead monthly, providing summaries on the following topics:Cases and action items more than 30 days oldChallenges engaging with storesKPI performance vs. targetsRequirementsQualifications: Education and Technical skillsMinimum 5 years of management experience in the collision repair industryPost-secondary or Trade School education with a focus in business or field related to the collision repair industry seen as an assetMinimum 3 years' estimating experience on both Canadian industry estimating systems (Audatex & Mitchell)Minimum 3 years' experience with OEM procedural lookup as it applies to estimatingMust always have a valid driver's license.Travel RequirementsWhile this role is remote, travel will be required to meet with stores in Ontario, attend industry events, attend training meetings.In person meeting with CSN Licensee are expected to represent 40%-50% of the employees time with 20 - 30 days per year requiring overnightsSuccessful candidate will be required to work out of their home office and have access to a personal vehicle (for which a vehicle allowance will be provided to cover use of, maintenance and insurance)BenefitsCompetitive salary and bonus programCompetitive benefits packageThe ability to grow, develop and manage your career path.Disclaimer:This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described,



and will evolve as CSN continues to grow.As CSN continues to grow, other career opportunities may become available.CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.Disclaimer:CSN Collision Centres "CSN" does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CSN to provide resumes to this posting or website will be considered unsolicited and will not be considered. CSN will not pay any referral, placement, or other fee for the supply of such unsolicited resumes or information.Seniority levelSeniority level Mid-Senior levelEmployment typeEmployment type Full-timeJob functionJob function ManagementIndustries IT Services and IT ConsultingReferrals increase your chances of interviewing at CSN Collision by 2xSign in to set job alerts for “Automotive Specialist” roles.Automotive Technical Assistance Agent - CANADA REMOTEAVP, Business Development, Automotive FinanceVictoria, British Columbia, Canada 9 months agoRegina, Saskatchewan, Canada 9 months agoMoncton, Recent Brunswick, Canada 9 months agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr

📌 Automotive Collision Field Operations Manager (Winnipeg)
🏢 CSN Collision
📍 Winnipeg