Join Humber River Health's Information Systems team as an IT Service Desk Support qualified. This part-time role offers the chance to resolve technical issues for our dedicated hospital staff and volunteers.

As a Service Desk Support member, you'll deliver first-level IT support, utilizing your skills to troubleshoot a range of issues related to healthcare applications and hardware devices. This position is integral to optimizing care and enhancing the technological environment for healthcare professionals.

Key Responsibilities: • Act as a primary contact for technical support queries • Troubleshoot Windows OS, Office,



and medical applications • Maintain a centralized ticket management system for requests • Train staff and document procedures for user manuals • Participate in the on-call rotation for after-hours support

Requirements: • Completed diploma in computer technology or health-related program • Minimum 3 years of experience in a Technical Service Desk • Advanced skills in Microsoft servers and applications • Knowledge of troubleshooting healthcare IT systems • Excellent customer-service skills and attendance record

Use your technical skills to support an innovative hospital committed to providing exceptional patient care. #J-18808-Ljbffr

📌 IT Service Desk Support Role (Winnipeg)
🏢 Humber River Health
📍 Winnipeg