WHO WE ARE When it comes to health, we’re always looking for waysto push for better. It’s why we were founded in the first place. In 1957, ourfounder, pharmacist William Wilkinson, witnessed a mother sacrifice her healthby forgoing her own medicine to pay for her sick daughter’s prescription. Heknew there had to be a better way. So, he introduced North America’s firstprepaid drug plan, and GreenShield was born as a not-for-profit with a missionto support better health for all Canadians. We aren’t just a health and benefits company. We’rethe only not-for-profit social enterprise that brings worlds of coverage andcare together, all in one place.We’re noble challengers, purposefully building a betterway and we need the best people to help us create a more holistic approach thattakes care of the mind and body.Our mission is to create better health for allCanadians, and we know that starts with our employees. THEROLE IN A NUTSHELL Base Salary: CAD $94,149.00 - 117,687.00 Role Overview The Strategic Partnership Manager is responsible for client management, Net Promoter Score (NPS), and revenue generation through upselling orscopemanagement of the Statement of Work.The Strategic Partnership Manager is responsible for managing existing revenue anddriving growth byidentifying, pursuing, and securing new business opportunities.



This rolebuilds andmanagestheclientrelationships,upsellsalescycleandcollaborateswith internal teams to ensure successful delivery of solutions. The position supports strategic planning, portfoliomanagementand reporting to meet organizational goals. Key Responsibilities Develop medium- to long-range client strategy plans to protect, grow, and diversify relationships within the client portfolio Identify and manage interactions with senior client contacts to support client satisfaction, service delivery, and sales opportunities Resolve problems and ensure customers receive high-quality customer service and meet service level agreements (SLAs) Develop client retention and growth plans to drive profitable business within the portfolio Prospect and generate leads by identifying and pursuing recent potential clients Manage the full sales cycle, including presenting solutions, negotiating terms, and closing deals Act as the main point of contact for clients, understanding objectives and fostering long-term partnerships Collaborate with internal teams to ensure seamless service delivery and project execution Review and report on customer retention, business opportunities, and market trends Develop sales strategies, track KPIs, and maintain CRM records for accurate forecasting Sell directly to end customers or indirectly through channel partners WHO WE'RE LOOKING FOR Post-secondary education in Business, Marketing, or a related field 3+ years of experience in B2B sales or

📌 Strategic Partnership Manager, Adjudication (Toronto)
🏢 Green Shield Canada (GSC)
📍 Toronto